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Downloads — Download software and updates for your WD product. ▫ Registration. It features ultra-fast USB 3.0 connectivity, local and cloud. My Passport for Mac portable hard drive, with the WD Security and WD Drive. Your My Passport for Mac drive is formatted as a single HSF+J partition for.
I have a Macbook Pro running El Capitan. I've been using a 1TB WD My Passport for Mac for almost two years without problems.
Suddenly, it started spontaneously 'ejecting' improperly. (I wasn't disconnecting it.) Then today, about 30 seconds after starting a Time Machine backup, I got an error message saying that the backup failed. I checked the external drive with Disk Utility, but First Aid 'failed.'
Now the external drive is not mounted at all, but the light is blinking and it sounds like it is spinning normally. Disk Utility no longer sees it at all. I updated WD Drive Utility and it can find the external hard drive, but says that it is 'unmounted.' Again, the light blinks and the thing makes the normal whirring sound. But it doesn't show up in the Finder or on the desktop. Can someone please tell me how to force the Macbook to mount an external hard drive? Welcome to the community and Happy New Year, cmgomez59!
Your issues with the WD My Passport for Mac seem quite unfortunate. I hope you have a backup of the data stored there. I'd recommend you to try using a different USB cable with the external drive and see if that will help your Macbook to recognize the drive properly. If the 'failed' drive status from the Disk Utility is still appearing, I'd suggest to try using a different Mac OS computer with external HDD. Do you have the option to 'Repair Disk' in the Disk utility?
Have you tried running it? Keep me posted.
Everything was fine until the upgrade to 10.11.6. Now on my desktop, my connected external Time Machine drive no longer shows the Time Machine icon (like it used to), it's just the plain yellow drive icon.
And when I plug in another external drive, it no longer automatically shows on the desktop (like it used to), so I have to go use a Finder window to access it (vs. Previously just clicking the icon for a finder window). Yes, I've done all the Preferences options, and everything listed here short of a total reinstall. This is why I got away from Windows.). My WD 2TB HDD suddenly ejected automatically and a message of improper eject came up. I connected the hdd again but it did not detect.
It was not showing in disk utility either. I checked it in another macbook but same issue. Then I connected in windows laptop and it got detected in USB 2.0 port but was not showing up in windows explorer. I checked in disk management and tried to open it but was not opening. Right clicking was giving me only two options: delete volume and help.
All other options were greyed out. Can anyone please help here? I don't want to format the hdd. Is your drive password protected like mine?
My computer was being glitchy and when I tried to eject my g-drive it wanted a password, something I never saw before 'wanting a password to eject.' Once I entered the password, the drive no longer appeared except for in Disc Utility. After days of panicking and trying to 'verify disk,' I right clicked on the disc and it said 'unlock.'
I entered the password and it worked! The drive still doesn't show up when plugged in until I go through disc utility to unlock it, but at least I have access to it again.